Terms of Service

Last updated: July 12, 2026

1. Agreement

By accessing or using Pingoo (the “Service”), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of the Service

Pingoo provides scheduled HTTP checks against URLs you configure, along with dashboards and history to help you observe availability and latency. Features depend on the version you deploy.

We may change, suspend, or discontinue parts of the Service with reasonable notice where practicable; for self-hosted deployments, updates are under your control.

3. Accounts and security

You agree to provide accurate account information and keep credentials secure. You are responsible for activity under your account.

4. Acceptable use

You agree not to:

  • Use the Service to violate law or third-party rights.
  • Probe, overload, or attack systems you do not own or lack authorization to test.
  • Reverse engineer or attempt to bypass security except where permitted by law.
  • Upload malware or misuse the Service to harm others.

You are responsible for the URLs, headers, and bodies you configure and for complying with applicable laws and contracts (including your targets' terms).

5. Payments and billing

If you purchase a paid offering from us, additional commercial terms may apply. See our Refund Policy where relevant.

Many deployments are self-hosted without payment to Pingoo; in that case this section may not apply.

6. Privacy

Our Privacy Policy describes how we handle personal data for the Service.

7. Intellectual property

The Service, branding, and related materials are owned by their respective licensors. Open-source components remain under their licenses.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MONITORING RESULTS ARE INFORMATIONAL AND DO NOT GUARANTEE AVAILABILITY OR SECURITY OF YOUR SYSTEMS.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Pingoo AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Where liability cannot be excluded, it will be limited to the greater of amounts you paid us for the Service in the twelve (12) months before the claim or fifty dollars (USD $50), unless applicable law requires otherwise.

10. Indemnity

You will defend and indemnify Pingoo against claims arising from your use of the Service, your monitoring targets, or your violation of these Terms, except to the extent caused by our willful misconduct.

11. Termination

We may suspend or terminate access for violations of these Terms. You may stop using the Service at any time. Provisions that by their nature should survive will survive termination.

12. Changes

We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Continued use after changes become effective constitutes acceptance.

13. Governing law

These Terms are governed by the laws applicable in the jurisdiction of the operator hosting this deployment, without regard to conflict-of-law rules, unless mandatory consumer protections in your country say otherwise.

14. Contact

Questions about these Terms:

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