For all questions about Pingoo, reach us by email — we read every message.
Whether you need help with setup, billing, a bug, or an enterprise quote, use the email below. That is the single contact channel for support, sales, and general inquiries — no separate forms or ticket portals.
Product & monitoring
Questions about scheduled pings, endpoints, dashboards, or self-hosting Pingoo on your VPS.
Billing & subscriptions
Plan upgrades, Creem checkout issues, invoices, or refund requests.
Account & login
OAuth sign-in problems, access to your workspace, or account deletion.
Enterprise & custom setups
Higher endpoint limits, custom schedules, dedicated support, or tailored deployments.
Privacy & legal
Data requests, privacy concerns, or questions about our policies.
We aim to reply within one to two business days. For urgent production outages on a paid plan, put urgent in the subject line and include your account email and affected endpoint URLs.